They proceed to tell me that I must call the Atlanta Lost and Found and gave me a direct number. The Richmond baggage person gives me an 800 number to call which is for the Delta Baggage Operation Control Center. They then transfer her to the Atlanta Lost and Found which nobody answers. She calls the Atlanta baggage office and speaks to someone. Not the reassuring look I was hoping for. I did exactly what he suggested and the response from the baggage person in Richmond was that deer in the headlights look. It was obvious I wasn’t going to have enough time to go and get it so I had to resort to plan b which was contacting the lost and found once I got home.Īt my gate I asked the attendant what he thought I should do and he told me when I got to Richmond to go to my baggage area and have them call the Atlanta baggage. This of course takes a lot of time especially at a large airport like Atlanta and since I was coming from out of the country you must first go through customs which isn’t a quick process. Come to find out you must leave the secure area and go to the main terminal where anyone would enter from the outside.
I tweeted again to find out where the lost and found was in Atlanta. I’m international so calling cost $3/minute and we all know how long you can sit on the phone with an airline so this wasn’t a good option. It’s time to go home and I haven’t heard anything from Delta. Now let’s fast forward to the end of my vacation. It said they would only contact you if your item was found. Lucia I also filled out the lost and found form on the Delta website even though my item was already found. It never happens during flights to Manuel Antonio. The pilot came back to me and said “We found your tablet and you can either pick it up here when you return or you can contact lost and found and have them send it to you.” That sounded pretty simple and since there was nothing more I could do and I knew they had it I felt pretty good about the situation. Within about 20 minutes the tablet had been found in the seat back right where I left it, but due to time they were not able to deliver it to my flight so it went to the lost and found in Atlanta. I immediately tweeted who I knew from past conversations responds quickly and I also got a flight attendant to contact my prior gate hoping someone could just go get it and bring it to me. I’m very organized and put things in the same place so I knew it was missing. So after taking the train to a completely different terminal in Atlanta I sit down for my next flight and reach for my tablet. as soon as we get service, but a tablet can more easily be overlooked. We can’t wait to call, text, check voicemail, Facebook, Instagram, Twitter, etc. Now if it’s your phone you are likely to notice because we don’t go anywhere or do anything without our phone in our hands especially when flying. You proceed to get off the plane to head home or continue to your connecting flight. So you put your backpack on, get into the aisle and quickly grab your carry on from the overhead. You’re thinking to yourself ok I’ve gotta make this fast.
When it comes time to get off the plane there’s that anxiety everyone feels getting out of their seat and row. While you are sleeping it will likely slide down so it’s no longer visible. Putting something in there is a death wish for that item. I’m a recent victim of the airplane seat back pocket. If this is you you’ve already committed a major flying mistake.
That trusty little seat back pocket is staring you in the face so you prop your item so it’s sticking halfway out using the elastic band that goes across the top and it will be there waiting for you when you wake up. We’ve all been on a plane using a tablet or phone and decided to take a nap. Have you’ve ever had to contact the airline lost and found before or you’re looking to retrieve a lost item? If so, there might be some helpful information in this post.
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